Omnichannel work
Customer, workplace and operational channels can be handled from one controlled workflow instead of disconnected tools.
COMPANY
Building governed AI messaging for teams that need speed with accountability
Verbum helps teams use AI across business messaging without losing human approval where required, governance or traceable history.
For organizations where important messages need context, control and a record
WHAT VERBUM BUILDS
A governed operating layer for AI-assisted business messaging
Verbum brings AI drafting, configured review paths, policy-based automation and traceable workflow history into the same messaging layer for B2B teams.
Verbum Sense, Verbum Assist and Verbum Automate
Human review is available where required, while approved low-risk automation can run only inside configured guardrails.
Reviewable history
Enabled workflow events can keep message, reviewer, rule and channel context available for later review.
WHY IT EXISTS
Make AI useful in business messaging without making it ungoverned
Speed is only valuable when teams can still explain, approve and review what happened
Verbum exists to help B2B teams draft, approve, automate and review business messages across customer, internal and operational channels without turning AI into an unmanaged side channel.
The product philosophy is simple: AI can accelerate the work, but people, policies and reviewable history keep the business accountable.
OPERATING PRINCIPLES
Principles behind the product
Verbum is built around product principles that keep AI assistance connected to review paths, permissions, channel context and evidence.
Human accountability by design
Teams should know when AI drafts, when humans review and who remains accountable before a message goes out.
AI assistance with controls
Verbum Sense, Verbum Assist and Verbum Automate should work inside clear rules, approval paths and workspace permissions.
Traceability over opacity
Drafts, approvals, automation decisions and sends should leave history that teams can understand later.
Omnichannel without chaos
Customer, workplace and operational channels should share context instead of becoming disconnected AI side paths.
Security and privacy as operating principles
Responsible AI operations need privacy-aware processing, review evidence and security posture in the workflow.
SECURITY AND TRUST
Security and trust
Verbum uses the Trust Center as the source of truth for security and compliance evidence labels, status and availability. Protected materials remain available only through qualified review where applicable.
Security and privacy review materials are available through qualified review.
- Evidence type
- Security review package
- Status
- Qualified review material
SOC 2 Type II report
- Evidence type
- SOC 2 Type II report
- Status
- Available for qualified review
- Availability
- Available to qualified customers during security review, subject to NDA or an appropriate confidentiality process.
ISO/IEC 27001:2022 evidence review
- Evidence type
- Information security management evidence
- Status
- Available for qualified review
- Availability
- Available to qualified customers during security review, subject to NDA or an appropriate confidentiality process.
LGPD + GDPR privacy program
- Evidence type
- Privacy program and processing documentation
- Status
- Available for qualified review
- Availability
- Available through qualified privacy or legal review.
Application security controls aligned with OWASP ASVS
- Evidence type
- Application security control alignment
- Status
- Available for qualified review
- Availability
- Available to qualified customers during security review, subject to NDA or an appropriate confidentiality process.
Penetration testing review materials
- Evidence type
- Protected penetration testing review material
- Status
- Available for qualified review
- Availability
- Available to qualified customers during security review, subject to NDA or an appropriate confidentiality process.
CONTACT AND COMPANY RESOURCES
Public contact information
Public contact information and routing resources for product, sales and review workflows. Paid plan contracting is coordinated through Verbum sales and legal review.
- Trade name
- Verbum
- Website
- vrbm.app
- Corporate contact
- [email protected]
- Legal contact
- [email protected]
- Privacy contact
- [email protected]
- Security contact
- [email protected]
CONTACT PATHS
Reach the right Verbum review path
Use the path that matches your question so sales, product, security, privacy or procurement context can be routed appropriately.
Product evaluation
See how Verbum maps to your messaging workflow, approval rules and channel mix.
Book demoCommercial questions
Discuss plan fit, procurement path, Enterprise requirements or buying process.
Contact salesSecurity review
Request qualified review of security evidence, Trust Center resources and private materials.
Request security reviewLegal and privacy
Route DPA review, subprocessors, privacy or procurement questions through the legal review path.
Contact legal reviewOfficial corporate email: [email protected]